Shipping & delivery
Delivery times
Orders to Malaysia are delivered within 2 to 3 business days. Orders placed after 2pm, or on weekends and public holidays, are processed on the next working day.
Tracking your order
Once your order ships, we’ll email you your tracking number and a link to track your parcel.
Address changes & missed deliveries
Need to change your delivery address? Email contact@gavy.com as soon as possible. We can update it if your order hasn’t shipped yet.
Lost or damaged in transit
If your parcel arrives damaged, see Damaged on arrival on our returns page. If your parcel hasn’t arrived within 7 business days, email contact@gavy.com.
Delivery times
Orders placed before 2pm are delivered by the next working day. Orders placed after 2pm, or on weekends and public holidays, are processed on the next working day.
Tracking your order
Once your order ships, we’ll email you your tracking number and a link to track your parcel.
Address changes & missed deliveries
Need to change your delivery address? Email contact@gavy.com as soon as possible. We can update it if your order hasn’t shipped yet.
Lost or damaged in transit
If your parcel arrives damaged, see Damaged on arrival on our returns page. If your parcel hasn’t arrived within 7 business days, email contact@gavy.com.
Delivery times
Orders within the USA are delivered within 3 to 5 business days. Orders placed after 2pm, or on weekends and public holidays, are processed on the next working day.
Tracking your order
Once your order ships, we’ll email you your tracking number and a link to track your parcel.
Address changes & missed deliveries
Need to change your delivery address? Email contact@gavy.com as soon as possible. We can update it if your order hasn’t shipped yet.
Lost or damaged in transit
If your parcel arrives damaged, see Damaged on arrival on our returns page. If your parcel hasn’t arrived within 7 business days, email contact@gavy.com.
Questions about shipping? Email contact@gavy.com, Monday to Friday, 9:00AM to 5:00PM.
Delivery times are estimates and depend on the courier, customs clearance, weather, public holidays and other factors beyond our control.