Data Protection Notice

“Personal data” refers to data about a customer who can be identified from that data, such as your name, residential address, email address, and telephone number provided during checkout or inquiry.

We collect and use your personal data only when you provide it voluntarily or when permitted by law. We use your data for the following purposes:

• Performing obligations related to your order (e.g., processing payments and delivery).
• Verifying your identity and managing your relationship with us.
• Responding to queries, complaints, and feedback.
• For marketing and communication.
• Complying with applicable laws or assisting in law enforcement investigations.

You can opt out of marketing messages at any time by contacting our DPO.

We may disclose your personal data to third-party service providers to fulfill the purposes listed above.

You may withdraw your consent for the collection or use of your data at any time by emailing our Data Protection Officer (DPO). We will process your request within ten (10) business days. Please note that withdrawing consent may result in us being unable to continue providing goods or services to you.

You may submit a request to our DPO to:

• Access a copy of the personal data we hold about you.
• Correct or update your personal data.

We will respond to your request within thirty (30) days. A reasonable fee may apply for access requests.

To safeguard your data, we have implemented administrative and technical security measures (such as authentication and access controls). We retain personal data only as long as necessary to fulfill business or legal purposes.

Our website uses cookies and similar technologies to keep it working, remember your preferences and understand how visitors use the site. You can manage cookies through your browser settings.

You may contact our Data Protection Officer for any enquiries or to exercise your rights:

Email: contact@gavy.com